Informatica Systems
New Terms / Glossary

Agentic Workflow

A business process automated by AI agents that handle routing, decision-making, and execution across multiple systems.

An agentic workflow transforms a traditional business process — like procurement approval, customer onboarding, or invoice processing — into an autonomous, AI-driven pipeline. AI agents handle each stage: document extraction, validation, routing, approval, and integration with ERP systems.

At Informatica Systems, we implemented agentic workflows for UBL's procurement system, automating vendor selection, bid comparison, and approval routing across 1,800+ branches.

The business impact is transformative: processes that took days are completed in minutes, human errors are eliminated, and compliance is built into the workflow itself.